05-26-2020 07:22 PM
05-26-2020 08:24 PM
Riju9547I upgraded from android 9 (I'm sorry can't remember the specific version). I manually updated from Asus.com.https://zentalk.asus.com/en/discussion/comment/83446#Comment_83446
From which version you upgraded to android 10. and what method you used?
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05-26-2020 08:28 PM
Ikkifor android 9 user this version is specific for WW-16.2017.1910.071 & WW-16.2017.1912.072 . Try to factory reset maybe it can fix some of the problem your are havinghttps://zentalk.asus.com/en/discussion/comment/83453#Comment_83453
I upgraded from android 9 (I'm sorry can't remember the specific version). I manually updated from Asus.com.
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05-26-2020 08:33 PM
Riju9547As much as possible I'm trying to avoid doing factory reset. Is there no other way??:(https://zentalk.asus.com/en/discussion/comment/83456#Comment_83456
for android 9 user this version is specific for WW-16.2017.1910.071 & WW-16.2017.1912.072 . Try to factory reset maybe it can fix some of the problem your are having
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05-26-2020 08:52 PM
IkkiI can only suggest some tips related to the charging issue. I used to have the charging problem in A9 but after I changed my USB cable it got fixed then again after few months I had the same problem then I cleaned the dust in the port and the problem was fixed. now in A10 beta 2 i don't have the problem . when you plug in the USB its shows 'charging slowing' then after few mins it show 'charging' then after few minutes it shows 'charging rapidly'. and if you try to charge your phone above 75% then it will only show 'charging' only. So try to change the cable if that does't work then take a screenshot of the lock screen with the estimated charging time and make a forum so that developer can see your posthttps://zentalk.asus.com/en/discussion/comment/83458#Comment_83458
As much as possible I'm trying to avoid doing factory reset. Is there no other way??:(
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05-26-2020 08:56 PM
Riju9547Okay thankyou! I just noticed right now the charging issue is improving. But how about in the earphones issue.. what can you suggest about it?https://zentalk.asus.com/en/discussion/comment/83463#Comment_83463
I can only suggest some tips related to the charging issue. I used to have the charging problem in A9 but after I changed my USB cable it got fixed then again after few months I had the same problem then I cleaned the dust in the port and the problem was fixed. now in A10 beta 2 i don't have the problem . when you plug in the USB its shows 'charging slowing' then after few mins it show 'charging' then after few minutes it shows 'charging rapidly'. and if you try to charge your phone above 75% then it will only show 'charging' only. So try to change the cable if that does't work then take a screenshot of the lock screen with the estimated charging time and make a forum so that developer can see your post
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