Fast charging issue with ZenFone 6

[abhimathew22]

Hey All,
From the past week my 6z isn't supporting fast charge.
I tried other fast chargers from Huawei & samsung and still no fast charging. since samsung allows "Smart charging, at least my Phone could be charged while as when using Asus original (charger and cable) pair and Huawei's pair, no charging at all!!
It charges for a few seconds and gives an alert of charging off and keeps on making that noise (ding.... ding .... ding...)
It is fast charging that my fone isn't supporting and shows 6-7 hours to full charge but charges up in 4-5 hours.
Please please suggest a way out or anything that could help.

PS : Schedule charging was off, no battery monitoring of any kind is active.

[osx]

I dare to say that it the loosen usb port, if you search for zenfone 6 2019 logic board, the usb port is hold by 2 very weak connectors, over sometimes these port become loosen, this is why there are so many charging problem in z6 including me, you can test this, while charging shake the usb cable near the usb port, at some angle you will get ++ fast charge

[Monark]

osx

I dare to say that it the loosen usb port, if you search for zenfone 6 2019 logic board, the usb port is hold by 2 very weak connectors, over sometimes these port become loosen, this is why there are so many charging problem in z6 including me, you can test this, while charging shake the usb cable near the usb port, at some angle you will get ++ fast charge

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It seems somewhat legit because for me fast charging cuts off only if the phone becomes too hot while charging then i turn off the charger for like 10-15 seconds and turn on it will fast charge again.
For me it's nothing to do with the cable or port i guess.

yuliusmalino37

You guys not alone.

I Just Faced this problem two days ago, My Phone ASUS Zenfone 5Z.

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Then what about 5z their ports are also loose?
What about this issue@Anders_ASUS @LP_ASUS @CH_ASUS

[Anders_ASUS]

Monark

https://zentalk.asus.com/en/discussion/comment/83189#Comment_83189

It seems somewhat legit because for me fast charging cuts off only if the phone becomes too hot while charging then i turn off the charger for like 10-15 seconds and turn on it will fast charge again.

For me it's nothing to do with the cable or port i guess.

https://zentalk.asus.com/en/discussion/comment/82540#Comment_82540

Then what about 5z their ports are also loose?

What about this issue@Anders_ASUS @LP_ASUS @CH_ASUS

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I've gathered a lot of logs regarding different charging issues on both ZenFone 6 and ROG Phone 2. So far they have all looked like hardware issue but we can't know for sure before we can take a look at some of these devices (which hasn't been possible because of covid19)

[Monark]

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/83301#Comment_83301

I've gathered a lot of logs regarding different charging issues on both ZenFone 6 and ROG Phone 2. So far they have all looked like hardware issue but we can't know for sure before we can take a look at some of these devices (which hasn't been possible because of covid19)

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Let us hope you can check and rectify this issue.

[chaithanya_gcha]

Monark

https://zentalk.asus.com/en/discussion/comment/83189#Comment_83189

It seems somewhat legit because for me fast charging cuts off only if the phone becomes too hot while charging then i turn off the charger for like 10-15 seconds and turn on it will fast charge again.

For me it's nothing to do with the cable or port i guess.

https://zentalk.asus.com/en/discussion/comment/82540#Comment_82540

Then what about 5z their ports are also loose?

What about this issue@Anders_ASUS @LP_ASUS @CH_ASUS

View post

I am having the same problem when the phone becomes too hot and I charged my phone while air conditioner (ac) is running multiple times so that the device doesn't get too hot and fast charging didn't cut off in that environment when the device is cool.
These are my testing experience.
@Anders_ASUS @LP_ASUS @CH_ASUS
This fast charging cut off problem started after last 2-3 updates.