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Camera APP issue

Matiasp
Star I
Hi!
Im facing this issue with my Zenphone 6, whenever I try to open the camera app to record a video, it closes and goes back to the main screen.
If I just stay in the "photo" section it works fine, but the second I go to "video" it closes.
This only happens with the main camera app, instagram, whatsapp or other apps don't show this problem
Any ideas?
Im using Android 10 with the latest update, checked today 4/13
Thanks!
2 REPLIES 2

Matiasp
Star I
Sorry, Zenfone 😛

LP_ASUS
Community Legend I
Matiasp

Hi!

Im facing this issue with my Zenphone 6, whenever I try to open the camera app to record a video, it closes and goes back to the main screen.

If I just stay in the "photo" section it works fine, but the second I go to "video" it closes.

This only happens with the main camera app, instagram, whatsapp or other apps don't show this problem

Any ideas?

Im using Android 10 with the latest update, checked today 4/13

Thanks!


Camera APP issue
Try clearing the cache and storage for your Camera app, or restarting the device. Hopefully that will clear it for you.