Air trigger problem

[mr_strange]

When I'm using air trigger, i found out that even when i press the screen or back side near the air trigger, it gets triggered. DowsDoes anyone face the same problem ( sensitivity is set to around 1 to 3. Please help me because if I'm only having this problem, i can replace it. Thank you

[mr_strange]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/47102#Comment_47102

That is a hardware issue. Please contact your local service center for a warranty repair.

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No. I think it's software as it's gone for me now.

[LP_ASUS]

mr.strange

https://zentalk.asus.com/en/discussion/comment/47249#Comment_47249

No. I think it's software as it's gone for me now.

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Not all the issues have been the same in this thread. In the past, when we got logs from users where the sensitivity booster made no change to the Air Trigger behavior, it was hardware related.

[LP_ASUS]

IRONHIDE

https://zentalk.asus.com/en/discussion/comment/47250#Comment_47250

im not quite sure. i didn't really took notice of it but now im really irritated about it. like if you squeeze too much it stops.. i guess it is still software optimization.

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You're more than welcome to wait for Android 10 to upgrade and factory reset to test for software. However we are still of the opinion that this is hardware, based off of your description of the Triggers.

[LP_ASUS]

mr.strange

https://zentalk.asus.com/en/discussion/comment/47249#Comment_47249

No. I think it's software as it's gone for me now.

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Rereading the post he quoted, I actually notated that as hardware because he can activate the Trigger by touching the back panel of his phone. Ironhide's problem is different.

[IRONHIDE]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/47305#Comment_47305

You're more than welcome to wait for Android 10 to upgrade and factory reset to test for software. However we are still of the opinion that this is hardware, based off of your description of the Triggers.

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i see so it is with this phone's hardware. i'm not quite sure but there is something not sure if it is software or hardware that if you change the squeeze level it interrupts the command EG. tap/hold tap. Im not quite sure if the phone temps got high it affects the performance of the air trigger.. as of now i can't replicate the problem.