LP_ASUS
We've been unable to reproduce the issue as described.
If we play music with an AW effect enabled, we can get Audio Wizard to disable when receiving a call from an app, (whatsapp/line/wechat). After the call ends, the music doesn't correctly use AW settings, and has to be paused and restarted once to recover the effect.
The issue can't be reproduced with a standard phone call, because you can't play music while calling. A video might show what steps we missed or something else that we are missing.
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I'm afraid to record the session because incoming call will show the mobile number.
Fyi. We are not playing music while calling. I assume, step no 4,5 & 6 was not followed properly. Step4: pause the running song. Step 5: ask some one else to call your mobile number, attend and cut the call. Step 6 play the music again to notice the difference in the audio.
1.Play a song in Google Play music using wired headphone
2.Open audio wizard enable dts (eg.Dance mode)
3.Close the audio wizard from background/recent window but song will continue with DTS audio
4.Pause/stop the song
5.Get a incoming call
6.Play the song again and you can notice the DTS audio got disabled.
7.Open the audio wizard and click center button to reactivate DTS audio.
