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Asus 6Z restarting after call disconnection.

rockykart
Star II
My asus 6z is restarting everytime i disconnect a call from main screen ... But if I minimise the call screen and disconnect the call from there... There is no restart problem

51 REPLIES 51

Anders_ASUS
Hall of Fame III
ok.. try and long press your phone app -> press the i (with a circle around it) -> Storage & chance -> clear storage
Any improvement?

Anders_ASUS
Hall of Fame III
if it doesn't help, you can try and go to settings -> system -> reset options and here you reset both wi-fi, mobile etc + reset app preferences. You will have to relogin into all apps that require login after this. There might be other side effects but it's better than to make a total reset

spmsenthilkumar
Star III
For past, two weeks phone randomly restarts after incoming or outgoing call ended.
I can tell, it's after 10 update, but here in this forum , the so called intellectuals will definitely tell, this problem not faced by them. So, please stay away.
And, please do factory reset or so and so gimmicks, all the wet onion things I know. So, kindly avoid comments like factory reset.
Seriously this have hardware issue, which was , will triggered by few software tweeks. That the whole team, failed to admit the defective in process or yet to progress.
It's a major or minor concern , problem is a problem. Need a solution or some technical inspection.

sixth_pr1m3
Rising Star II
Unfortunately there is no fix for random reboot issue. I have tried many things from my end, but it was useless. I had to take it to service center and get the motherboard replaced.