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Asus 6Z restarting after call disconnection.

rockykart
Star II
My asus 6z is restarting everytime i disconnect a call from main screen ... But if I minimise the call screen and disconnect the call from there... There is no restart problem

51 REPLIES 51

spmsenthilkumar
Star III
sixth_pr1m3

Unfortunately there is no fix for random reboot issue. I have tried many things from my end, but it was useless. I had to take it to service center and get the motherboard replaced.


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It's not about that earlier issue. That am also already replaced motherboard for logo bootloop issue.
It's entirely new issue after 10 update.
Only, during calls ended this restart happended. That too , randomly once or twice in a day

dushvader
Star III
Yes, this reboot issue after a call has started after Android 10 update.
This is random and doesn't occur everytime after ending a call.

CH_ASUS
Community Legend II
spmsenthilkumar

For past, two weeks phone randomly restarts after incoming or outgoing call ended.

I can tell, it's after 10 update, but here in this forum , the so called intellectuals will definitely tell, this problem not faced by them. So, please stay away.

And, please do factory reset or so and so gimmicks, all the wet onion things I know. So, kindly avoid comments like factory reset.

Seriously this have hardware issue, which was , will triggered by few software tweeks. That the whole team, failed to admit the defective in process or yet to progress.

It's a major or minor concern , problem is a problem. Need a solution or some technical inspection.


6Z, Randomly restarts after call ended.
dushvader

Yes, this reboot issue after a call has started after Android 10 update.

This is random and doesn't occur everytime after ending a call.


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Do you both observe this random restart only after a Call ended?

spmsenthilkumar
Star III
CH_ASUS

https://zentalk.asus.com/en/discussion/13136/6z-randomly-restarts-after-call-ended

https://zentalk.asus.com/en/discussion/comment/28407#Comment_28407

Do you both observe this random restart only after a Call ended?


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Yes... This random restart occurs after call ended.
And,not only two of us ... Most probably many. Either they not observe or not commented here or they don't make / receive calls.

sathish281295
Star III
Ss sir i have a same problem restart daily one time