Zenfone 9 navigation buttons

[Crimis]

I Just received my ZenFone 9 and I always set my Android navigation to "classic" mode. So the three buttons instead of the gestures.
The only problem is I often have to tap the home button 3-5 times now before it's activated. Do more users have this issue or could this be a hardware defect?

Edit: I already figured it out with help of some developer options, it looks like the touch screen is working just fine but the touch area for all 3 navigation buttons is way too small. I have made a screen recording to show the problem.

[Hila]

Mansi_ASUS

Hey,

Did you make any changes to the display size, because if you reduce the display size, it will also affect the size of the navigation bar.

To rectify this issue go to the settings>Accessibility>Text and display>Display and font size

View post

No changes has been made, the area at the sides is just too small and it is hard to press the buttons.

Mansi_ASUS

Thanks for bringing this to our notice, we'll look into it.

View post

Thank you

[jeremy6652]

Any update on this? I also often "miss" the buttons. Never had any problems on other phones
I think the visual size of the buttons is fine but the touch area of the buttons should be extended all the way to the bottom of the screen.
Or really just make the touch area the same size as the button is visually...

[edstrom]

I have this issue also. I usually touch BELOW the navigation bar buttons - but that does not register the "clicks". Very annoying on such a masterpiece of a phone.
Please improve this. 🫶

[Ace2099]

Yeah, the same issue occurs on my zenfone 9 device as well, unfortunately.
@Mansi_ASUS has the dev team or the product owner been notified of this unpleasant UI issue?

Thank you

[Mansi_ASUS]

Hey @sebiteen96!
Yes, the issue has been reported to the R&D team.