Display Red tint issue on my Rog 2

[ag_954gupta]

I recently received the Rog 2 Indian unit, and while tinkering with the brightness I found something weird, that is if I set the brightness from 0-50% the dark grey Colors (like the ones used in google apps for dark mode, and the dark grey color used in the notification bar of the Rog if the system theme is set to dark)
The dark grey Colors at lower brightness (i.e from 0-50%) seems to be reddish.
Below I have attached two pics, take of the Rog 2.

The app used was inshorts (in its dark mode) the one with dark grey color is the real color of the app seen above 50% brightness and the other reddish tint is seen from 0% brightness.
P.s it's not the wallpaper or any specific app it happens with any wallpaper, any app which uses the dark grey color(like google photos, Goole play store dark etc.)  and it can be seen at lower brightness. The thing was very hard to click on camera but I still clicked it.

It's something similar to the S8 red tint and the pixel blue tint.
Yes, in the Rog telegram group I did find another person who has the same issue and hence it seems like a fault from Asus.
Also I tried reaching Asus but as usual they aren't replying.

[ag_954gupta]

LP_ASUS

I got a test unit and was able to recreate this. Personally, I feel it is most noticeable at 10% brightness with a white background. When I tried the grayscale picture I almost didn't see anything.

My question would be, does this impact your user experience? Are you watching movies at this brightness? Are you regularly reading text on this device sub 35% brightness? Is this a visual effect you can't see past? (pun intended)

You can contact your repair center and have them evaluate your screen if you would like. But my recommendation if the red tinting is a deal-breaker for you and ruins your overall user experience with the device would be to return it.

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Well yess i do all those things exactly. Specifically i keep my phone at lower brightness most of the time. I read at night at 0% brightness ( although the brightness at zero is more compared to other brands, but that's a story of other time ) and sadly flipkart india did give me a return and replacement, but i am pretty sure it might have the red tint issue too. I just hope it doesn't because i really like thise phone.

[shubham_rajdhar]

Well that's a bummer. I am using Zen UI and as mentioned above, it's issue on the dark grey patches, not a theme based issue. I really like the phone and red tint isn't that noticable for me but if it's some kind of defect that will spread in future and create more issues, then I would just get it replaced now.

[LP_ASUS]

shubham.rajdhar

Well that's a bummer. I am using Zen UI and as mentioned above, it's issue on the dark grey patches, not a theme based issue. I really like the phone and red tint isn't that noticable for me but if it's some kind of defect that will spread in future and create more issues, then I would just get it replaced now.

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It's not a defect. This is just how the panel behaves at very low brightness. You can expect this kind of performance for the life of the device at very low brightness, but it will not "spread" or create different issues.
This a matter of taste and whether or not the low brightness tinting matters to you. I tend to use my phones around 60-80% brightness at all times, so I wouldn't have even been aware of this issue unless it was pointed out to me.

[ag_954gupta]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/20972#Comment_20972

It's not a defect. This is just how the panel behaves at very low brightness. You can expect this kind of performance for the life of the device at very low brightness, but it will not "spread" or create different issues.

This a matter of taste and whether or not the low brightness tinting matters to you. I tend to use my phones around 60-80% brightness at all times, so I wouldn't have even been aware of this issue unless it was pointed out to me.

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Well that's just sweeping things under rug, i have used many amoled phone flagship and both in budget. This is the first one i have had issues with.
Well the panel is defective, i do agree that during amoled panel fabrication it's tough hence it's costly. But if there is a defect i do expect a refund.

[shubham_rajdhar]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/20972#Comment_20972

It's not a defect. This is just how the panel behaves at very low brightness. You can expect this kind of performance for the life of the device at very low brightness, but it will not "spread" or create different issues.

This a matter of taste and whether or not the low brightness tinting matters to you. I tend to use my phones around 60-80% brightness at all times, so I wouldn't have even been aware of this issue unless it was pointed out to me.

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Most of the other users said that don't have this tint. So how come it is panel behavior?