My fingerprint sensor option locked/disappear

[Zaynify]

Please tell us some basic information before asking for help:
Model Name:Rog phone 5 256gb
Firmware Version:18.0840.2106.86
Rooted or not:no
Frequency of Occurrence: Started since August 7 2021
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I already did a factory reset but it doesn't work

[Lord_Messi]

Zaynify

Please tell us some basic information before asking for help:

1. Model Name:Rog phone 5 256gb
2. Firmware Version:18.0840.2106.86
3. Rooted or not:no
4. Frequency of Occurrence: Started since August 7 2021
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I already did a factory reset but it doesn't work

My fingerprint sensor option locked/disappear

Flash your phone with lower firmware
This phone has do many bugs
I too experienced it where my phone would randomly freeze and I can't do anything with it except force restart it

[Zaynify]

Lord_Messi

https://zentalk.asus.com/en/discussion/51559/my-fingerprint-sensor-option-locked-disappear

Flash your phone with lower firmware

This phone has do many bugs

I too experienced it where my phone would randomly freeze and I can't do anything with it except force restart it

View post

Currently it's like this on my setting

[Zaynify]

It worked once but now it's not working again