Battery Drain 🔋🔋🔋🔋🔋

waxy78611waxy78611 Level 3
edited September 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Since last 4 days, I've been getting "Media Storage" Battery drain. This has never happened before.

I've tried to clear cache and data of Media Storage app but I can't as it's greyed out. Can't even force stop it. I've noticed that if I clear cache and data from "Download Manager" & "Downloads" the problem goes away for a few hours but then comes back again.

I don't have any pending downloads, I've cleared app cache and data of ALL of my apps, rebooted the device, removed any unused residual files, cleared junk with mobile manager but still, the media storage battery drain still appears.

After checking online, this issue was affecting OnePlus & Samsung phones but they were fixed. I also noticed that this issue was affecting a Rog 3 user too.

If anyone can help please let me know. It's very frustrating because battery life is taking a big hit & phone is getting hot.



This discussion has been closed.