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A11 major problems with Gmail notifications

fear_dot_com_20
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After updating to A11 I started to see major issues with the battery optimizations, mostly on Gmail app, but once I started to investigate I see it overall. Email notification come with hours , if not tens of hours delay , which was not the case on A10. I noticed that even whether app is not updating in timely fashion.
It looks like phone goes to hibernate and not resumes for notification only once in a couple of hours if not more. Strangely but whatsapp is working fine. I have disabled all battery optimizations and I saw some improvements but not that good as in A10. Yesterday for instance, I lost a couple of important emails since they Gmail App only synchronized once in 10 hours....which is unacceptable.
Factory reset does not help since I have done it at least 7 times due to various issues since A11 update a week ago...

Please help!!!! I don't know what else to look for!
130 REPLIES 130

fear_dot_com_20
Rising Star II
I have all permission set... I think I know pretty well Android and how it works... The things is that overall there is a problem with notifications...and not only for specific apps. The more you use an app the more you see it lacks the notifications ... And so on. Even gmail...I am receiving email notification for a while then I get none...reboot it works again a while...and so on

Evert
Star II
Is it just me or did it suddenly start working again, as of a couple of hours ago?
When I force-sync my Google account in Settings, all parts of it (except Google News) sync again successfully.
Gmail also notifies me again as soon as emails arrive.

fear_dot_com_20
Rising Star II
Did you reboot the phone? For me sometimes it start working after a reboot. And also it is working with the workaround I was describing above ( disable battery optimizations and make gmail as not optimized )

Evert
Star II
fear_dot_com_2000

Did you reboot the phone? For me sometimes it start working after a reboot. And also it is working with the workaround I was describing above ( disable battery optimizations and make gmail as not optimized )


View post
No, no reboot, no changes made in settings. It just miraculously started working again!

fear_dot_com_20
Rising Star II
Hahaha! I have no clue then... I rely on emails so I keep my workaround until the next update...and then I will check again ... I provided asus the logs for this , so I am waiting to see their response...