04-13-2021 05:46 PM
04-15-2021 10:17 PM
04-15-2021 11:03 PM
mastrovito993I have the same problem. Is there any solution?
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JOHN_RAMBOClearing cache & storage should help by following this steps👇For unknown reason, slow charging seems doesn't work for me since i bought the phone. It still charge at 65w even though I already set it to 30/18w. Anyone experiencing the same problem? Device : Rog 5
Steady/ Ultra Steady charging doesn't work
04-16-2021 12:18 AM
AmitGardeI tried clearing cache and storage and I did also the factory reset, but the problem persists.https://zentalk.asus.com/en/discussion/comment/163074#Comment_163074
https://zentalk.asus.com/en/discussion/47025/steady-ultra-steady-charging-doesnt-work
Clearing cache & storage should help by following this steps👇
Settings >apps & notifications >mobile manager > storage > clear cache/clear storage/force stop.
If above step doesnt help than last solution to your problem is factory data reset by backing up all your data.
Settings > system >reset options >erase all data.
This should iron out all system bugs. If even after factory data reset problem remains as it is than wait for MODS to ask you for logs. Share them required logs by following suggested steps by them that will definetly help to find root cause of the issue by taking closer look at logs by officials.
Thanks!
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04-16-2021 12:51 AM
mastrovito993You should wait for Moderator to ask you for LOGShttps://zentalk.asus.com/en/discussion/comment/163081#Comment_163081
I tried clearing cache and storage and I did also the factory reset, but the problem persists.
I think we need a software update
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04-16-2021 02:16 AM
mastrovito993same, maybe an update would helphttps://zentalk.asus.com/en/discussion/comment/163081#Comment_163081
I tried clearing cache and storage and I did also the factory reset, but the problem persists.
I think we need a software update
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