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Hello Asus, where are you?

Jesp_r
Rising Star II
Hi there! First of all, I am very sorry if I write badly, I am Spanish and I am using Google Translate. Also, I want to say that I am not an Asus Fanboy, I am just a simple user who wants to give my opinion.
I have a Rog 3 of 16Gb. I bought it as soon as it went on sale on the official website. I've been visiting this forum for a long time, I don't write much, but I always read. The reason I'm writing this is because I feel like I have a different phone than other users seem to have. What I mean is that maybe the Rog3, depending on the version, have bugs or not. On my phone for example, I don't have blackcrush, nor did I have the L3 problem, the battery lasts a long time and in general, the phone is doing quite well.
From here on, I don't mean to say that the phone is perfect, it isn't, and it has bugs, like all phones. I understand that this is a very expensive phone (especially my 16gb phone) and it is true that Asus should have better support.
We are talking about an expensive phone without VolTE, without monthly updates, with a security patch from December 2020 to March 2021 .. anyway .. I feel, that my phone is different from the rest of those who comment on this forum, but at the same time I feel that Asus support is very bad. Users need Asus to clarify its update policy. A 6 month old flagship phone should not have a 4 month old security patch, this is very concerning.
A flagship phone should have VolTE, when 3g networks disappear .. what do we do? do we throw it away? Asus please put the batteries on ..
In short, this is my opinion, my phone works fine, but I understand most of the complaints on this forum. I think we all deserve better support, we pay a lot of money to invest in Asus Rog Phone 3, and Asus is abandoning us. Just think .. if the rog3, 6 months old, is in the December 2020 patch .. where will it be in 1 year or a year and a half? anyway .. just think ..
32 REPLIES 32

Aryan202
Community Legend I
logic30

On Zenfone I wrote about security patch.

OnePlus 8 has 11.

S20FE 5g has 11.

Above phones are not flagship. From my perspective Asus is like HTC one last months. Good ideas but no reaction. I still like my ROG3 but for this monet I expected more (and faster) Asus reaction.


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Yes what about security patch
Zf6 is on jan patch right now (Zenfone 7 on March and I expect zf6 to get March patch soon too)
January is old for you?
Zf6 got two OTAs on android 11
OnePlus 8 is an 2020 model,s20fe is an 2020 model the Zenfone 6 is an 2019 model
Zenfone 6 launched at just 500$ btw something to keep in mind
And at the end of the day Rog's usp isn't faster updates Zenfone lineup does that much better

Jesp_r
Rising Star II
Rog phone should have the same update support as zenfone.

Danishblunt
Hall of Fame I
Jesp.r

Rog phone should have the same update support as zenfone.


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They don't because the Rog3 is infinitely more complex. It't like complaing that a scluper is faster with his house slupture and much slower on his city sculpture. The Rog3 has much much more tech stuffed into it.

Danishblunt
Hall of Fame I
GREEKLEADER

https://zentalk.asus.com/en/discussion/comment/158058#Comment_158058

I suppose resident evil gamers will do anything they can to fix it if they truly love those games

And according to you,Iphone 11 pro max and 12 pro max have also pixelations right? Or at least 12 pro max since from what I remember X and 11 had an LCD panel


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Display OLED GATE!! Black Video, flashing image issue!!!They did the same ASUS did on .70 - .90 firmware where they put an overlay so it won't. Also please refer to the pixalation as color banding instead of black crush.

iPhone 12 still plagued by weird display issues | ZDNetHell they are not very happy about the displays right now.

GREEKLEADER
Zen Master I
Danishblunt

https://zentalk.asus.com/en/discussion/comment/158067#Comment_158067

https://forums.macrumors.com/threads/display-oled-gate-black-video-flashing-image-issue.2266300/

They did the same ASUS did on .70 - .90 firmware where they put an overlay so it won't. Also please refer to the pixalation as color banding instead of black crush.

https://www.zdnet.com/article/iphone-12-still-plagued-by-weird-display-issues/

Hell they are not very happy about the displays right now.


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So karma for the isheeps that plague speed tests with the reasoning of color banding in rog 3? Seems like iphones have it too