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Does anyone know how to get 5g on an Asus Rog 3 perfect signal with other phones.

rasools1
Star I
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12 REPLIES 12

botboy444
Zen Master I
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/154677#Comment_154677

That does not sound right. Have you enabled '5G Network' under Settings -> Network & internet -> Mobile network? Please also double-check if your carrier has any additional requirements for 5G. (Specific data plan, additional registration etc.)


View post
So While Vodafone have an "approved 5G device list", there are several phones that ARE NOT on that list, that work with 5g no problem what so ever
I'd suggest that Asus phones aren't sold or advertised (in Australia at least) as having 5G unless they are actually enabled to do so, because that's against the ACCC (Australian Competition & Consumer Commission) , and can be a very big legal issue for the company

I highly suggest that this gets passed on, and that you look into
https://www.accc.gov.au/consumers/advertising-promotions/false-or-misleading-claims
and
https://www.accc.gov.au/business/business-rights-protections/fines-penalties#:~:text=The%20infringem....
as it is false advertising, VERY illegal and carries quite a hefty fine in Australia 🙂

botboy444
Zen Master I
botboy444

https://zentalk.asus.com/en/discussion/comment/154727#Comment_154727

so, doing some further reading, 5G wont work unless the device is an "approved device" on Vodafone Australia

I'd suggest that Asus phones aren't sold or advertised (in Australia at least) as having 5G unless they can actually get approved to do so, because that's against the ACCC (Australian Competition & Consumer Commission) , and can be a very big legal issue for the company

I highly suggest that this gets passed on, and that you look into

https://www.accc.gov.au/consumers/advertising-promotions/false-or-misleading-claims

and

https://www.accc.gov.au/business/business-rights-protections/fines-penalties#:~:text=The%20infringem....

for further information, and that these devices added to the approved list, or a complaint will be made, as again, it is false advertising, and VERY illegal in Australia 🙂


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Telstra (Australia's biggest Telco) and Optus don't seem to have working 5g either,, the 3 Telco's in Australia, with the other smaller ones piggybacking off the Telstra, Optus or Vodafone. this isn't a single Telco not having the right config issue, this is a DEVICE issue.

i will suggest that this gets passed on with *very high priority* as the consumer laws in Australia are not something to test.

botboy444
Zen Master I
@Gustav_ASUS @Anders_ASUS @ARP_ASUS i highly suggest you have a look at my comments above and pass the information on, as the ACCC can ban the sales of ROG phones (and possibly other asus ROG branded devices) in Australia due to a false advertising

Awaiting your response, as VOLTE and 5G (as advertised) should have been enabled out of the box, or not sold or advertised as having them

Was Volte advertised with the Rog 3?
I bought one a couple months ago for work and the call quality is so bad.

I'm considering going back to my 5 year old Iphone 7.

botboy444
Zen Master I
clinton.bridges86

Was Volte advertised with the Rog 3?

I bought one a couple months ago for work and the call quality is so bad.

I'm considering going back to my 5 year old Iphone 7.


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Pretty sure it wasn't but it's something that should be standard nowdays, my mi9t has it, my OG Google Pixel has it, and works in my area, but the rog phone 3 doesn't have it enabled for whatever reason