07-23-2020 12:56 PM
11-22-2020 11:24 AM
mccarlsonIt's coming in the Android 11 update this has already been confirmedThank you for contacting ASUS product support. My name is Cassandra C. I would like to welcome you to the ASUS family, I also appreciate the time out you have taken to notify us of your concern and I apologize for any inconvenience caused. I’m grateful to be able to further address this matter with you.
It is my understanding that you are inquiring about VoLTE support. Regrettably, ASUS unlocked carrier Zenfone devices sold in the USA do not support VoLTE. At this time, we are unable to confirm if there will be any updates that will have VoLTE support. I do apologize.
In the event that you have additional concerns, please let me know and I will be happy to take care of them as well. Thank you for choosing ASUS.
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11-22-2020 03:42 PM
sedl23Link please? Where is this confirmation?https://zentalk.asus.com/en/discussion/comment/134731#Comment_134731
It's coming in the Android 11 update this has already been confirmed
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11-22-2020 04:03 PM
sedl23No, it most definitely has NOT always worked. This is just not a "it works for some people sometimes" kind of thing, it's a hard limit of the protocols. You cannot do 4G data and 4G voice at the same time without VoLTE.https://zentalk.asus.com/en/discussion/comment/130037#Comment_130037
That always worked Ive done it everyday on my zenfone 6 I've had for a year now on TMobile in Chicago
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11-22-2020 07:17 PM
mccarlsonSupport for t mobile volte was already added in android 11 betahttps://zentalk.asus.com/en/discussion/comment/134854#Comment_134854
Link please? Where is this confirmation?
Also, this is concerning the rog Phone 2, not the Zenfone. I don't know why she mentions the Zenphones, I never said anything about those in my support email. You would think Asus Flagship series (ROG) would get a little bit of LOVE, like, not get turned into expensive bricks less than 2 years after their release!
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11-23-2020 12:59 AM
mccarlsonIt was added in A11 beta for Zenfone 6https://zentalk.asus.com/en/discussion/comment/134854#Comment_134854
Link please? Where is this confirmation?
Also, this is concerning the rog Phone 2, not the Zenfone. I don't know why she mentions the Zenphones, I never said anything about those in my support email. You would think Asus Flagship series (ROG) would get a little bit of LOVE, like, not get turned into expensive bricks less than 2 years after their release!
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