When will the BIOS fix for the AMD fTPM stuttering for ROG Strix G15 2022 be released? there are any solution for this?
Could you please tell me what is the actual problem you are currently encountering with your laptop?
some time (in a random moment) the pc start to stutter for like a second, it happens while i'm playing or watching a video.
how could i fix the problem?
Could you please provide an easy-to-replicate technique and sound files that can be provided together for internal testing?
I recorded the specs with hwinfo64 during a stutter but i can't reproduce the problem, usually happens playing league of legends
i've wrote too the customer service and they gave me a the old driver for the gpu and cpu, now i'm trying using them
Could you please provide me with the BIOS version, system version you are currently using, and the video confirmation of the moment when the LOL is stutter ?
i've used windows 11 22h22, i've all the drivers of both gpu and cpu, bios 322.
at the moment i've done a fabric of the product, as a suggestion of your colleague.
Hi, I also have G513RM but on official website latest BIOS version is .320. Where did you get BIOS version 322?
You can reproduce it here:
the problem is still there after 2 fabric reboot and updating all the drivers and the bios to 323
from the myasus software, in the liveupdate area
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.
Hi I have a asus rog strix g15/G513RW it has a 3070ti and ryzen9 6900hx cpu. I have experienced a stutter at random times as well I would like to confirm it’s the same one you have.
so first when it happens my audio sounds like it’s under water with a robot filter and slowed down and my mouse goes choppy like if it’s reporting 3fps. The stutter only last 2-3 seconds and can happen at any point during use. It happens 1-2 times a day. The task manager pretends like it never happend. The only times It happens is on the desktop, on google, and especially on Netflix also when dragging a program on your screen. Also I can’t reproduce it he stutter no matter how hard I push the Gpu
I would also like to ask if you experienced other things with it and you said you recorded hwinfo where exactly did it report the problem in that program and if it did not let me know if you found nothing.
Thanks I hate this issue, it does not stop me from doing anything but the thought of spending 3k on a laptop and it stutters for no reason drives me mad
Small thing, the stutter rarely happens in games and never happens in deamding games like cyberpunk
It is an issue even acknowledged by AMD (as we can see on that link), but I don't think we'll ever get a bios update for that. I'm still waiting for that bios update on an ASUS TUF FX505DT from 2019. AMD says we require a BIOS update with AMD AGESA 1207. My laptop is still on AGESA 1004.
How could you identify your AGESA version? I searched about it a lot but couldn't find a way.
I will never buy any Asus product again, so good luck to them. Other brands' AMD laptops have also this stuttering but most of them have the option to disable Trusted Platform Module in bios. I think Nokia 3310 has more settings than the bios of Asus laptops. 😉