death pixel and #asus ask me £45.00 just for courier fee..

tekremmtekremm Level 1
edited October 29 in Others
  1. System: Windows 11
  2. Battery or AC:
  3. Model: Tuf Gaming F15
  4. Frequency of occurrence: Always
  5. Reset OS:
  6. Screenshot or video:


Detailed description :

Hi, My laptop is quite new but I couldn't find the receipt. #asus didn't say anything about this issue. They said that they wil take my laptop and they will look. If there is an user fault they will want £45.00 just for courier fee. Additionally they will request repair fee. So it is too expensive and I am worried they will say user error event it is not. I don't know how dead pixel can be user error.



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