System restore failed while deleting the following file/directory.

marjasse

1. System:
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：

marjasse

IMG_8679.jpg

Attached is the error message.

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/216093#Comment_216093

backup of below folder 

C:\Users\TEST\Pictures\ICloud Photos\Photos\

and delete "ICloud Photos\Photos"

and then retry system restore

marjasse

I tried to delete "ICloud Photos\Photos" but it won' t work

marjasse

The error message when I tried to delete.

IMG_8736.jpg

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/216093#Comment_216093

@marjasse

If the system cannot be restored normally,  I would suggest you bring back your laptop to our service center.

The following is the contact information: 

http://www.asus.com/support/Service-Center-All-Countries/

Also you can contact the local service center for help. The following is the contact information: 

http://www.asus.com/support/CallUs#

Sorry for any inconvenience it may be caused.