FN+Arrow Keys no longer change aura brightness of the keyboard ASUS TUF A15 FA506QM

edited April 19 in Others
  1. System: Windows 10 Home 64bits
  2. Battery or AC: Both
  3. Model: ASUS TUF A15 FA506QM
  4. Frequency of occurrence: Always since a few days
  5. Reset OS: Not yet
  6. Screenshot or video: In the comments section

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Detailed description: I have the same problem from this closed discussion:

Where every Hotkey works perfectly, including the FN+RIGHT/LEFT hotkey to change the aura mode, but the FN+UP/DOWN stopped working a few days. I read the discussion, and then checked my laptop, and then I saw my serial number was overwritten to a bogus one: 12345678901234567, which is also present in the BIOS menu. It seems the problem was triggered when Windows, via its Update service, updated the firmware/BIOS, which triggered the Hotkey problem. I tried many ways to fix the problem, but I couldn't solved that by myself. I need help, please.

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