ASUS Zen Screen MB165B not recognised by Windows 11 OS

rstreicherrstreicher Level 1
edited April 14 in Others
  1. System: Windows 11 Pro
  2. Battery or AC: AC
  3. Model: ASUS Zen Screen MB165B
  4. Frequency of occurrence: Permanent
  5. Reset OS: Yes
  6. Screenshot or video: N/A

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Detailed description:

When connecting the ASUS Zen Screen MB165B to my laptop which has Windows 11 Pro OS the ASUS logo comes on but then the screen just goes blank and my laptop does not recognise the device. It worked once by chance but doesn't work at all now.

I've downloaded the Windows 11 driver, used all different combinations of connecting the screen and restarted my computer a million times to try and get it to work, but it just doesn't work.

Has someone figured out what the issue is?

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