My phone charges randomly

edited April 17 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus ZenFone 5Z (ZS620KL)
  2. Firmware Version: Version WW-
  3. Rooted or not: Non-Rooted
  4. Frequency of Occurrence: Random
  5. APP Name & APP Version (If your issue relates to the app): NA

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My Asus Zenfone 5z for the last 4 days charging randomly. Sometimes it won't charge whatever I do like change the cable or charger. Then if I just leave the phone for sometimes say about 30 min-1 hr (connected or not connected to charger bothy works now), it'll start to charge again. If it starts charging, then it'll charge with any cable or charger; and when it won't, nothing makes it charge. And it's completely random, I don't know if I connect it, it'll charge or not, there's no indication or visible change in phone OS or performance. Can someone suggest any solution or point out what's the problem?



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