Facing automatic switch off problem in Asus zenfone 3

AlexBrianAlexBrian Level 1
edited February 19 in Others

Please tell us some basic information before asking for help:

  1. Model Name: ZENFONE 3 ZE520KL
  2. Firmware Version:
  3. Rooted or not: NOT
  4. Frequency of Occurrence: EVERYTIME I SWITCH ON IT GOES BLACK
  5. APP Name & APP Version (If your issue relates to the app): NONE

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

I Have tried resetting the phone, Rebooting to safe mode and all such troubleshooting stuff. But the problem still persist unable to access my phone. Kindly help ASAP

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