Asus zenfone 4 selfie pro keeps restarting while erasing data.

joaovilela99joaovilela99 Level 1
edited January 6 in ZenFone 4 Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus zenfone 4 selfie pro
  2. Rooted or not: Not

Hello, i have a question, so i tried to do the Factory Reset (Removed the micro sd and sim) then the screen goes black with asus logo and says erasing, but the smartphone keeps restarting is it normal?

(Two hours doing that)


Thank You. :)

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