Fragments at the bottom of the display

SaturasSaturas Level 1
edited January 5 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: zenfone 5z ZS620KL
  2. Firmware Version: lastest official
  3. Rooted or not: not
  4. Frequency of Occurrence: permanent
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


There is a area at the bottom of the screen where some fragments of screen apeeared - see attachment. Its colors varies according to the colors of the whole screen.

It apeeared suddenly from nowhere when I disconnected the charger.

Any ideas what could it be and how to fix it?

I hope that it is not a problem with gpu since it reminds the fragments that is caused by damaged RAM of gpu at PC.

Well the fragments are not visible in printscreen, so it is probably a HW error.

Here are two photos which shows the fragments.


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