USB-C/thunderbolt problem no signal to external display
- System: W10
- Battery or AC: AC
- Model: UX391.FA
- Frequency of occurrence: Always
- Reset OS:
- Screenshot or video:
Detailed description：I have had my computer for almost 2 year. I have never had any issues with the docking station (USB C) were i have my external monitor and mouse and keypad connected. For two weeks ago the display stoped working. It lights up when i am connectint to the docking station but it gets no signal so after a couple of seconds it turns of.
I can also say that there is nothing wrong with cables or dock. The mouse, keypad and everything else works just fine...But not the display.
I have also tried to connect my other laptop (lenovo x250) and with that laptop everything including display works. So, there is nothing wrong with the equipment.