Zenfone 4 Pro with audio level low

Please tell us some basic information before asking for help:

  1. Model Name: Z01GD
  2. Firmware Version: WW_ZS551KL_15.0410.1911.117_0
  3. Rooted or not: NO
  4. Frequency of Occurrence: with lata update
  5. APP Name & APP Version (If your issue relates to the app):
  6. Neutron app level sound is good with headphone Grado.
  7. PowerAmp, VLC, PlayerPro, WavePad, Musixmatch, ES Media Player, Player Music años other with headphone Grado the audio level is low

I have ZenFone 4 Pro and ZenFone 2, the problem is with ZenFone 4 Pro, I think that last update (firmware) is the problem. I startup in safe mode and ZenFone 4 keep the audio level low.

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