Proximity sensor doesn't seem to be working.

LammyLammy Level 1
edited September 5 in ZenFone 8

I hardly ever use my phone for actual calls, but the other day I had to make a call, and noticed the screen didn't go off when put near my ear. I didn't think much of it, but I decided to look into it. I've downloaded tests and used the one on the phone, but it's not detecting anything, am I missing something? Is there some option I may need to mess with?


My phone is only just back from repair, I had the ramdump problem, and really don't want to be sending it back again. I know it was definitely working before it was sent for repair. If it has to be sent away for repair again, would I be eligible for a refund? I've heard Asus are not good with refunds.


Thanks.

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