Sound problems Headphone doesn't work. Callers complaining about hearing themselves.

chmulderchmulder Level 1
edited September 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 5
  2. Firmware Version: WW_18.0830.2101.86
  3. Rooted or not: not
  4. Frequency of Occurrence: all the time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



Trying to get music, media and Whatsapp calls and sound recordings playing via my headphone, but it just keeps on playing via speakers. Tried another headphone and another aux speaker, but it will not work. They function on other devices, so it must be the phone that doesn't switch to the headphone.

Second problem is callers hearing themselves back very load. They say it is very annoying. Is there something to to about it with the settings?


  • Me too 我也有耳機孔無法偵測的問題


  • @chmulder You should be able to switch the media output:

    Press the volume button -> Click on the icon with the sliders below the volume slider -> Output icon -> Choose your earphones.

  • @chmulder By the way, you're running really old firmware, are you getting FOTA updates?

  • Hi @chmulder,

    1.I see you are running on a very old firmware, are you getting automatic update notifications?

    2.Could you try with latest update WW-18.0840.2107.151?

    Thank you!

This discussion has been closed.