Video/Voice Call Uses Speaker Instead Of Earphones

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 2 Strix Edition
  2. Firmware Version: Android 9
  3. Rooted or not: Not
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Any app that has VC (discord, messenger, etc.)

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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So whenever I use any app that has VC, it always uses the speaker instead of the earphones. My earphones work perfectly well. I use an IOS 3.5mm earphones and ROG Cetra Core, which none has kind of defect or issue. Please help me, it's been driving me insane since there are no solutions anywhere I can find.

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