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ROG 9 Pro Fail to connect SONY earphone YY2982

radiohead
Star I

Hi all, I have tried numerous times to use my ROG 9 to connect to my SONY Bluetooth earphones (YY2982) but to no avail. However, they work perfectly fine with my ROG 5. Any ideas why?

2 REPLIES 2

radiohead
Star I

I have fixed the problem with my ROG 9 by installing the SONY Sound Connect app, which allows the ROG 9 to connect to my YY2982 properly.

However, I noticed a difference compared to the ROG 5. The YY2982 can be detected by the ROG 5 without installing the SONY Sound Connect app and works perfectly. My new ROG 9 Pro, on the other hand, couldn’t detect it without the app.

Hello @radiohead 

Glad you could fix the issue, but it's odd that the headphones could not be found, I have not been able to recreate the issue with other Sony headphones.