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Even the earphones are connected (wired) sysetm is not recognising the connection

Star I
Please tell us some basic information before asking for help:
Model Name: asus rog 5
Firmware Version: android 12
Rooted or not: not
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app): every app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Community Legend II
Hi hit161103,
Can you try the following:
Try a different earphones
Run a SMMI test to check if this is related to Hardware
If you have recently updated your software version, kindly factory reset once.
How to Enter SMMI_TEST (test hardware)
Go to Calculator=> type ".12345+= "
you will be entered to SMMI_TEST