The worst technical service I have ever known

MASMMASM Level 1

Hello everyone, I have sent the phone to Asus technical service to repair several things such as excessive battery consumption, Google assistant does not work well and more things. The case is that the phone was new and when it arrives there they tell me that the back cover has a crack, I have flipped, was impeccable, has never been dropped or given a blow. 


They said that they had updated the software and that they had to change the cover, which they made me pay for.


All this was on 18/6 and after a month I still don't have my phone. To update the software and change a back cover a month........


The Asus service is the most incompetent service I have ever seen in my life.


I have been using Asus for a long time and I am very happy with the service.


This is my experience, nothing more.




Regards

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