Speakerphone issue

bethan911

Hi,

When I'm on speakerphone or connected to my car via bluetooth the person I'm calling can hear themselves through the phone. Really loudly, so much so that sometimes they can't hear me speak.

When on speakerphone it helps putting the phone on a soft surface but doesn't cure it.

In the car there is very little I can do to help the situation. I can lower the volume of the caller for them not to hear themselves but I can hardly hear them unless I'm driving under 30mph.

I've only had the phone for a few days and it is much better than my 4 year old phone, that was on its last legs. I really enjoy using the phone, I just this call issue.

Any help would be great thanks ^.^

CH_ASUS

https://zentalk.asus.com/en/discussion/49229/speakerphone-issue

Hi

Do you only experience this while connected to Bluetooth + using speakerphone?

or when using speakerphone in general (without BT)?

Or in BT but also without speakerphone?

bethan911

Bluetooth with the cars microphone and when on speaker in general.

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/170768#Comment_170768

I've sent you a PM

bethan911

https://zentalk.asus.com/en/discussion/comment/170889#Comment_170889

Hi, I've got the log but cannot send it to the email given.

Shall I post the log here or another email address?

CH_ASUS

https://zentalk.asus.com/en/discussion/comment/171023#Comment_171023

Please do not publish logs here. @Anders_ASUS has likely sent you a PM, you may continue the debug through there (click the mail icon in the top right corner of Zentalk )

bethan911

https://zentalk.asus.com/en/discussion/comment/171028#Comment_171028

I found it, thanks sent it across now ^.^

Anders_ASUS

https://zentalk.asus.com/en/discussion/49229/speakerphone-issue

We will fix this in a future fota. Thank you for your help!