- last edited on by
ZenBot
System: Windows
Battery or AC:
Model: Dell XPS 13 7390 and ZenScreen MB16ACE
Frequency of occurrence: 100%
Reset OS:
Screenshot or video:
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Detailed description：
I have bought an MB16ACE which was working fine with my previous laptop who had an usb to usb-c port. My new computer has only usb-c external ports and the MB16ACE is now displaying me a "DisplayPort no signal" message.
I have tried to update drivers and change the cable already.
What can I do ?
Battery or AC:
Model: Dell XPS 13 7390 and ZenScreen MB16ACE
Frequency of occurrence: 100%
Reset OS:
Screenshot or video:
========================
Detailed description：
I have bought an MB16ACE which was working fine with my previous laptop who had an usb to usb-c port. My new computer has only usb-c external ports and the MB16ACE is now displaying me a "DisplayPort no signal" message.
I have tried to update drivers and change the cable already.
What can I do ?
