Wide angle missing

ranathpodemranathpodem Level 2
edited June 5 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: 6z
  2. Firmware Version: latest
  3. Rooted or not: not
  4. Frequency of Occurrence: from past 2 days
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I don't what happened from last 1 week when I switch to wide angle it freezes, it thought it will set after a restart but from last 2 days the wide angle option got

Missing. It's feel like ERROR = ASUS. And it is in 4:3 12MP Mode.

Comments

  • Hi ranathpodem,

    Please try the below:

    1. Clear cache and data of Camera App (Check for Camera Photos below this step)
    2. Safe Mode - Go to Calculator=>type " .12345+=" you will be entered to SMMI_TEST
    3. Factory reset your phone


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