call problem after 137 update

ale.scomparinale.scomparin Level 1
edited May 2021 in ZenFone 6

  1. Model Name: ZENFONE 6
  2. Firmware Version: ZS630KL_EU_18.0610.2103.137
  3. Rooted or not: NOT



after the .137 update when I receive calls, I answer I hear but the others don't hear me, if they call me back everything could work

but sometimes they have to call me 3-4 times and then they hear me.

before the update never gave this problem. the minute before it worked, the next minute it didn't work anymore.

I have already tried shutdown / restart, network reset, hard reset ... the problem remains.

I was told to send him for assistance but I find it absurd that due to an update I have to go without a phone for weeks.

would anyone know how to help me?


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