White screen. How to fix?

LoldenLolden Level 1
edited May 6 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: Rog 2 phone
  2. Firmware Version: latest version
  3. Rooted or not: unsure
  4. Frequency of Occurrence: recent
  5. APP Name & APP Version (If your issue relates to the app): chrome

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

After exiting chrome, my device starts to lag, I tried turning up and down the volume and received delayed response.

Next I click power off button, it took a while to close, then after I opened it, the screen turns white completely and remained white.

I tried power off but it doesn’t close. I tried charging it, bu the rgb back logo and charging indicator does not light up.

please help


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