White screen. How to fix?

Lolden

Please tell us some basic information before asking for help:

1. Model Name: Rog 2 phone
2. Firmware Version: latest version
3. Rooted or not: unsure
4. Frequency of Occurrence: recent
5. APP Name & APP Version (If your issue relates to the app): chrome

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

After exiting chrome, my device starts to lag, I tried turning up and down the volume and received delayed response.

Next I click power off button, it took a while to close, then after I opened it, the screen turns white completely and remained white.

I tried power off but it doesn’t close. I tried charging it, bu the rgb back logo and charging indicator does not light up.

please help

ronald1985

https://zentalk.asus.com/en/discussion/46723/white-screen-how-to-fix

Hold volume down and power button together and it should force reboot the phone.

Lolden

After the phone ran out of battery, it will close and return to normal.

Lolden

Rog 2 phone issues, need help

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/161381#Comment_161381

If you continue to experience issues, then you need to send it in for service