Zenfone 6 not detected when connected to USB-C port on Asus TUF A15
Please tell us some basic information before asking for help:
- Model Name: Zenfone 6
- Firmware Version: 18.0610.2101.132
- Rooted or not: not
- Frequency of Occurrence: everytime
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My Zenfone 6 is not detected at all when connected to my Laptop (Asus TUF A15) through USB-C port using USB-C to USB-C cable.
It's working fine when connected through USB-A port.
My other phone (Xiaomi) is working correctly using the same USB -C cable.
What could probably the issue?