ASUS - ZenTalk

ZT-27905ccf · ‎03-10-2021

Please tell us some basic information before asking for help: My phone is upto date but my Android security patch is stuck on Nov 5 2020. But you don't fail to provide updates for Zenfone 6z. Should I through this phone away? If you can't provide android 11 atleast provide security patches on time. While other cheaper phones are getting regular updates. Is buying Asus mobile a mistake? Please provide security patches regularly.
Model Name: ASUS_Z01RD
Firmware Version:WW_100.10.107.110_20201118
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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AmitGarde · ‎03-10-2021

hussainsheriff.good@gmail.com
Please tell us some basic information before asking for help: My phone is upto date but my Android security patch is stuck on Nov 5 2020. But you don't fail to provide updates for Zenfone 6z. Should I through this phone away? If you can't provide android 11 atleast provide security patches on time. While other cheaper phones are getting regular updates. Is buying Asus mobile a mistake? Please provide security patches regularly.
Model Name: ASUS_Z01RD
Firmware Version:WW_100.10.107.110_20201118
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

It's been 4 months from last from last Android security patch update.

Wait for some more time and it is coming soon.its 2.7 years old device so dont expect regular updates just like 6z. please note for 5z there is bimonthly cycle so after nov patch it should have got its patch in jan end but unfortunatly due to chinese new year it got postponded than later again due to new bugs they started to work and again postponded and now due to ROG 5 launch it is again postponded as every dev is super buzy with launch event. So basically next security patch can be expected anytime hereafter from today.
Thanks!

Christine_ASUS · ‎03-10-2021

Hi hussainsheriff.good@gmail.com
Thank you for your asking. For further information related to any firmware update, please stay tuned with our social media channels or visit our Asus support website.
#ZS620KL Firmware Spot_Asus Support
https://www.asus.com/mobile/phones/all-series/ZenFone-5Z/HelpDesk_BIOS/
Thank you for your continued support and patronage.