Bottom lights not working while keyboard back lights function properly.

abhishek1592

1. System: Windows 10
2. Battery or AC: Both
3. Model: ROG Strix G531GT
4. Frequency of occurrence: Regular;y
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：I have checked in settings in armoury crate, both laptop light zones and keyboard lights are on. But only keyboard back lights work not the lights in side of the laptop. I uninstalled armoury crate and downloaded it with the help of installer again but it doesn't work.

Blake_ASUS

Hello abhishek1592,

May I have a picture of the issue and the screenshot of your Armoury Crate to double check?

Thank you.

abhishek1592

Hey Blake_ASUS

Yeah! Here it is :)

https://zentalk.asus.com/en/discussion/comment/152772#Comment_152772

Blake_ASUS

Hello abhishek1592,

If you enter BIOS, does it light up?

Thank you.

abhishek1592

https://zentalk.asus.com/en/discussion/comment/153033#Comment_153033

You mean the Bios mode?

I tried it I have attached the picture. Check it once please. Lights are still off while I am in bios mode.

Thanks

Blake_ASUS

Hello abhishek1592,

Thank you for the information.

Please load default setting in BIOS. If the light bar is still not working,

Please kindly bring the device to our service center for further examination.

Sorry for the inconvenience caused.