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ROG CETRA not recognize by ROG PHONE 3

eduvigisgarcia8
Star III

‎01-16-2021 08:32 PM

Any thoughts about this ? Thanks!

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6 REPLIES 6

Craven
Rising Star II

‎01-16-2021 11:16 PM

It has to go through Audio Wizard's optimization process first when you connect it for the first time.
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Elivelton
Star I

‎01-19-2021 08:44 PM

But what if it is already being used without this procedure, what to do?
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Gustav_ASUS
Community Legend III

‎01-20-2021 06:02 AM

@eduvigisgarcia88 Do you have the fan connected at the same time by any chance? If not, do you get the same result with both ports?
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eduvigisgarcia8
Star III

‎01-25-2021 08:38 PM

@Gustav_ASUS
Yes, headset is not detected on both ports. i also tried to plug the headset on the port located on the fan and still not working but the fan itself is working properly..any thoughts on this? TIA
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