12-24-2020 01:34 PM - last edited on 01-16-2024 04:18 PM by ZenBot
12-24-2020 11:55 PM
adarshgupta17.agThis is hardware issue, kindly take your device to nearest service centre for furthur checkups and dont forget to backup your important data before you submit your device to nearest service centre as early as possible.After 2nd last update i started facing camera blurry problem and i find out that it's not only me but many other people are facing this issue. Many says its software issue many says it's hardware issue. If it's software issue then fix it please and if it's hardware than please give solution. I also attached the photo that what quality of photo I'm getting. Thank you
Asus 5z Camera Blurry
12-25-2020 05:04 AM
amitgarde3Ok but i found out that many other people also facing this issue than I'm sure that it's company fault to put such faulty camera hardware. Why should i pay for an issue which came up due to company negligent act. I want to fix it for free!!!! @Anders_ASUS @Christin @CH_ASUShttps://zentalk.asus.com/en/discussion/42319/asus-5z-camera-blurry
This is hardware issue, kindly take your device to nearest service centre for furthur checkups and dont forget to backup your important data before you submit your device to nearest service centre as early as possible.
Thanks!
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12-25-2020 06:04 AM
adarshgupta17.agYes they will do it...if it is not CID(customer induced damage) so take your device to nearest service centre and let them examine.https://zentalk.asus.com/en/discussion/comment/142658#Comment_142658
Ok but i found out that many other people also facing this issue than I'm sure that it's company fault to put such faulty camera hardware. Why should i pay for an issue which came up due to company negligent act. I want to fix it for free!!!! @Anders_ASUS @Christin @CH_ASUS
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Yulius MaiDont worry!Please tell us some basic information before asking for help:
- Model Name: Zenfone 5z
- Firmware Version: 100.10.107.70_20200320
- Rooted or not: not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Please help Camera not focus, just can take near area only
Zenfone 5z Camera Not FOCUS