Zenfone 5z Camera Not FOCUS

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 5z
  2. Firmware Version: 100.10.107.70_20200320
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Please help Camera not focus, just can take near area only



Comments

  • Same problem here!


  • Same problem for me as well. Gives lens blur effect even when potrait mode is off


  • amitgarde3amitgarde3 Level 3

    For camera blur effect try reseting all camera settings and check with other focus mode options if it can focus

    Also check in safe mode if it works to go into safe mode hold and press power key u ll see regular options like switch off,restart,emergency tap n hold on switch off ,messege will pop to entre safe mode check there if focus works,to come out of safe mode simply restart ur device

    If still not solved Also try factory data reset by taking data backup

    And even after reset issue still exists last option u have is take ur device to nearest service centre for checkup it may be an hardware damage like motor for autofocus may have damaged inside service centre will replace it for you

    Thankyou😊

  • AlwynAlwyn Level 1

    Same issue here! Its definitely software issue and its the most annoying thing. We need an update ASAP.

  • @Alwyn i AM ALSO FACING THE SAME ISSUE.. YOU GOT RESOLVED???

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