Earpiece, proximity sensor not working after update

edited February 1 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Asus 6z
  2. Firmware Version: WW-17.1810.2010.179
  3. Rooted or not: not
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Iam using asus 6z mobile from one year without any issues.In last month I got an update(WW-17.1810.2010.179)

after that update my earpiece and proximity sensor stopped working.I have facing many bugs like no hd calling in 4g, audio wizard sound effects are not applying when iam using bluetooth headset, etc....I was restated and reset mobile several times but no use.. kindly provide me solution ASAP....


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