Battery backup

aanujkumar123321

Please tell us some basic information before asking for help:

1. Model Name:Asus Zenfone 5z
2. Firmware Version:100.10.107.110
3. Rooted or not:No
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Plz help me my battery backup is very bad My battery drain automatically 30 to 40% in night.

Backup so bad I charger my phone 5 To 6 times in a day please help me

Anyone faced same problem as me plz tell me.My adapter and charging cable are original so why my battery backup is not good

And in a day I charged my phone full 100% but my battery drain automatically without using phone

My phone is up to date and I reset my phone 2 times but nothing happen then what do I?

AmitGarde

https://zentalk.asus.com/en/discussion/41551/battery-backup

Please factory data reset your phone by following these steps

Settings>system>reset options>factory data reset

This will surely help you to fix your battery backup problem

Please dont forget to backup your important data before you factory data reset

I use to face same problem with .87 firmware and that got fix only after i reset my device now i get 5hrs 30 min SOT for normal usage

Thanks!

victor010

Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India