Battery Drainage Problem

isdivyapratapisdivyapratap Level 1
edited December 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 3
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence: Continuously
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • What's your firmware version? Have you charged to 100% and monitor it? Done factory reset?

  • AJ1AJ1 Level 3

    Clean up storage & memory, check in safe mode if it works then fine if not factory reset the phone, disable or uninstall apps causing battery drainage

  • Hi, when you say that your SOT(Screen on Time) has gone down, can you share the SOT after trying the below:

    1. Charge the battery to 100% & use as per your normal usage pattern

    2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

    3. settings => Battery => Check the screen & share the same

    1. Share your current software version => Check under Settings, System, Software information
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