Black screen

[email protected]

Hi guys, I have a problem with my ZenFone 6, time to time my screen become black but still working do you know what I have to do ? They suggested me to format the phone because is really annoying me

Thank yo u

Anders_ASUS

https://zentalk.asus.com/en/discussion/39930/black-screen

I haven't heard of anyone else with this issue so could be hardware issue. I recommend you to backup, factory reset and if you still encounter this issue, contact Asus Service