Black crush issue and quick battery drain on my new Rog 3
deepakpj2008
Level 1
Please tell us some basic information before asking for help:
- Model Name: Rog 3
- Firmware Version: 0.99
- Rooted or not: no
- Frequency of Occurrence: frequently
- APP Name & APP Version (If your issue relates to the app): all apps
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Best Answer
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ARP_ASUS
mod
Hi ,
For Battery:
When you say that your SOT(Screen on Time) has gone down, can you share the SOT after trying the below:
1. Charge the battery to 100% & use as per your normal usage pattern
2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph
3. settings => Battery => Check the screen & share the same"
For Display:
The ROG Phone 3 has been improved continuously and we keep looking at improvements for video performance.
With every new update, the fine-tuning is making sure that the overall quality is getting better.
Appreciate your patience.
Comments
What troubleshooting have you done for the battery drain? Black crush is an ongoing fix. Small improvements are being made with some updates.
I have done No troubleshooting but the battery drains very quickly.
Have you tried charging to 100%, performing a factory reset and monitoring the drain without installing any apps?
Also my phone is heating and getting warm while charging..