my rog 3 phone auto shutdown when receiving calls

zoard12zoard12 Level 1
edited December 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: rog 3 strix edition
  2. Firmware Version: QKQ1.200419.002.WW_phone-17.0823.2009.99
  3. Rooted or not: no
  4. Frequency of Occurrence: when receiving phone call my phone autoshutdown
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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